Nine terms, each in about fifty words. None of these concepts belong to any one vendor — the definitions stay generic, and each links to a guide that puts the term to work on your own lot.
Total recon time
Total recon time measures one span: acquisition date → frontline-ready date. It counts every day a used vehicle is owned before it can retail, including pre-recon dwell and the full recon workflow. Use that same clock on every unit, measure your own baseline, then set the store target.
How to measure and lower total recon time →
In-process cycle time
In-process cycle time is the elapsed time from the first recon or intake step to frontline ready. It is narrower than total recon time, which also counts pre-recon dwell before work begins. Dealers often call either number recon cycle time, so the start and stop need to be written down.
See where cycle time gets lost →
Time in step
Time in step, also called time-on-task, is how long a single unit spends in one stage of recon. A total recon number shows the result; time in step shows which stage should be investigated.
Reduce time in step →
Holding cost (daily holding cost)
Holding cost is the estimated per-day cost of owning an unsold unit. NADA-hosted presentations provide a $36.20 domestic-dealer example and a separate $35 to $85 total daily planning range. Those are speaker-provided total reference points, not NADA-authored guidance or component values; run your own inputs.
Break down daily holding cost →
Frontline ready
Frontline ready means a used vehicle is fully reconditioned, photographed, priced, and merchandised — ready to retail today. It is not the same as being in stock: a car can be acquired and sitting in inventory for days while it waits on recon, photos, or pricing before it actually becomes sellable.
What frontline ready looks like, step by step →
Recon step / reconditioning steps
A recon step is one stage in the reconditioning workflow. The 7-, 9-, and 11-step models group the same work at different levels of detail, so no step count is universal. Tracking each stage shows where a unit currently sits and how long it has been there.
The full step-by-step recon process →
CPO (Certified Pre-Owned)
CPO, or Certified Pre-Owned, is a manufacturer-backed certification that adds inspection and reconditioning requirements on top of a standard used vehicle. Those requirements can change the work, timing, and parts needed, so compare CPO and non-CPO units carefully.
Plan recon around a stricter checklist →
Get-ready / make-ready
Get-ready and make-ready are older shop terms for the same work as reconditioning: preparing a used vehicle for the sales line. If a team still says it needs to get a car ready, it is describing recon. The labels differ; the workflow is identical.
What recon means at a dealership →
Recon board / workflow board
A recon board, or workflow board, is the shared visual tracker showing every unit and its current stage at a glance. In EasyRecon, configured techs, detail staff, and vendors can send text-friendly updates, and inventory feeds in automatically once a supported feed is connected. Those tools help sales and service maintain one shared view instead of chasing status around the lot.
See the live recon board →